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Network Discovery and Inventory for Network Devices Tips and Tricks Article 2
Credential ManagementBefore we dive into Network Discovery, we need to ensure that the proper credentials are setup. These credentials will be used by Network Discovery to gather data on a specific...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 3
Pluggable Protocol ArchitecturePluggable Protocol Architecture, or PPA, provides a profile that allows you to use multiple credentials and protocols for tasks needed by the Notification Server. Network...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 4
Initial Network DiscoveryUnless you already know all the make and model information for your network devices, often an initial Network Discovery needs to take place. This allows the discovery to...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 5
Device ClassificationsSpecifying device classifications allows you to set not only the device type, make and model, but also the resource type The Symantec Management Platform will use to classify the...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 6
For this article, I'll cover technical details of how Discovery works. Read through the following sections for insight on the process.Advanced SettingsThis section will be remarkably short. In two...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 7
Network Discovery TaskAfter all the preliminary work is done (covered in the previous 6 articles), it is simple to run a Network Discovery. If an initial Discovery was run, you can kick off the same...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 8
Network Discovery to Agentless InventoryNow that the discovery is done, Agentless Inventory can now be used against SNMP discovered devices. The following items should be considered when moving to an...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 9
SNMP Data Mapping TablesThe heart of Agentless Inventory (sometimes known as Inventory for Network Devices) is custom values available via SNMP. By setting up new tables and columns, these values can...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 10
Troubleshooting TipsFrom the data Mapping section in the previous article (9).Have you selected the device mapping for the device being inventoried? You can review this in the Discovered Devices report...
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SEE - Uninstalling the SEE for BitLocker Client in the Event of Client Failure.
This article is focused on demonstrated how you can manually uninstall the SEE for BitLocker client from an endpoint in the event that the client has failed in some manner. Whether this is generic...
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October 2018 Endpoint Management Technical Workshop - Slides and Videos
Last week, we officially launched IT Management Suite 8.5 and Ghost Solution Suite 3.3 at our Technical Workshop in Chicago! We kicked off the workshop with a Live Video Webcast followed by 2 days of...
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SMP - Patch Management - Disable Bulletins
SMPPatch ManagementDisable BulletinsPatch Management has it's own Web Service.http://localhost/altiris/patchmanagementcore/PatchWorkflowSvc.asmxSMP8.5.3073✔8.1.5844✘7.5.#✘Looks like 8.5 got a new...
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ServiceDesk - Extensions
ServiceDeskExtensionsWith SD 8.5From the release notesPre-built automation libraries for Incident, Problem, and Change modules.Incident, Problem, and Change Data Types are now refactored to include...
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Inventory Solution Troubleshooting Tips and Tricks 1 - Logging
Logging Logs are wonderful! Both on the server and on the clients, logs will provide data when problems occur. They also give you informational messages about routine procedures. When a problem is...
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Inventory Solution Troubleshooting Tips and Tricks 2 - Prerequisites
Inventory Prerequisites The following items must be met in order for Inventory to function properly. Sometimes it is the lack or inaccuracy of inventory that may alert you to problems with some of...
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Inventory Solution Troubleshooting Tips and Tricks 3 - Inventory Plug-in Part 1
Inventory Solution Plug-in As with most solutions, Inventory Solution requires a plug-in in order to operate. For all main Inventory (not including Basic Inventory), it requires the Inventory Solution...
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Inventory Solution Troubleshooting Tips and Tricks 4 - Inventory Plug-in Part 2
Component or Association missing A common issue after an install or upgrade appears when agents are not installing or upgrading their Inventory Plugins. This happens due to a condition where a...
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Installing SMP 8.1 RU4
IntroductionThis article covers the steps required to install SMP 8.1 RU4 after installing SIM on a Windows Server 2012 R2 Standard Edition system running SQL Server 2016 Standard Edition that was...
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Inventory Solution Troubleshooting Tips and Tricks 5 - Server Components
Server Components This section covers the Setting and configuration items located in the Symantec Management Console. These are used for administrative and troubleshooting purposes. Custom Data...
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Inventory Solution Troubleshooting Tips and Tricks 6 - Policies, Tasks,...
Policies versus Tasks Both policies and tasks have their pros and cons. I recommend using Policies for most use-cases, but there may be times when a Task is the right choice to be used. The following...
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