- Follow steps provided by Symantec from article “How to upgrade computers encrypted with Symantec Endpoint Encryption to a Windows 10 release”
- Article is available from https://support.symantec.com/us/en/article.howto125875.html
- or Followbelow recommendations.
| STEPS | DESCRIPTIONS |
|---|---|
| 1. | Open Symantec Encryption Desktop application
|
| 2. | From Symantec Encryption Desktop window
|
| 3. | From Encryption Disk or Partition
|
| 4. | From Unlock Disk pop-up window
|
| 5. | Once Decryption is completed and Windows 10 Installer is available follow below procedure or continue to step 6.
|
| 6. | Once Decryption is completed
|
Now you can update Windows 10 and start the encryption once Windows Update is completed.