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ServiceDesk - Process Automation - Rulesets - SD-SR-DELIVERY

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Admin | Process Automation | [Choose Service] | Service Dashboard

Manage Rulesets

To learn how to add/amend these Rules see the Rulesets Article.

Software Delivery

SD-SR-DELIVERY

  • OnDeliveryAuthorizationDenied
  • OnDeliveryAuthorizationGranted 
  • OnDeliveryAuthorizationPaused
  • OnDeliveryAuthorizationResumed 
  • OnDeliveryCompleted
  • OnDeliveryConfirmed
  • OnDeliveryFailed 
  • OnManagedSoftwareDeliveryStarted 
  • OnRemediationNeeded
  • OnSoftwareManagementTaskCompleted 
  • OnUnmanagedSoftwareDeliveryStarted

I'll be adding some examples for each over time, please share your own if you've done anything unique.  


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