SEPM 12.x to SEPM 14.0 Upgrade process graphical overview with Embedded database

Hi,

This is SEPM 12.x (12.1 RU6 MP6) login screen

Stop the 12.x Symantec Endpoint Protection Manager Service before starting upgrade process.

You can download Symantec Endpoint Protection from Symantec FileConnect.

Note: Existing SEP 12.1 serial number will not show SEP 14.0 version in the download list. Symantec has sent upgrade notification including new serial number. Check reistered email id, email has sent from id: upgradecenter@symantec.com

Customer without support contract to purchase a current version of a Symantec product, locate a Symantec Partner

To download licensed product:

1. Go to FileConnect.

   Note: To change the language in which you are browsing, click Change Language in the top menu.

2. Enter your product serial number, and then click Submit Serial Number. The serial number is case sensitive.
3. Click the appropriate language for your product, such as "Symantec Endpoint Protection [VERSION] - International English."
4. Under Show All Files, click + (the plus sign) for the file you want to download.
5. Next to HTTPS Download, click the file link to start the download.

The download is a zip file and the file size is approximately 1 GB in size

You will find couple of options to download products. It gives more levarage to the Symantec customers to download only what he wants. In many cases it's seen that customer used to required only SEP setup and unnecssarily he had to download entire zip file which is around 1.5 GB in size. 

Once the download finishes successfully, extract the contents of the compressed file to a location of your choice

Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe:

After Setup.exe is ran, the setup initialization process will start

Ready to Install

Click on Next,

License Agreement Page,

The install procedure will prompt for a backup of the existing database so it will be available if required in the future

Click on Install to start Installation

Management Server & Console Installation Summary Page

If the port is already in use specify other available port number.

Which communications ports does Symantec Endpoint Protection use?

Server Upgrade Status wizard will start

Upgrade Succeeded message will come up

SEP 14.0 Login Screen - Good to go 

First time login after upgrade may take more time to load the screen.

Here is the list of SEP 14.0 articles:

• Release notes: http://www.symantec.com/docs/DOC9446                                                                                                                                                            
• What’s new for SEP 14: http://www.symantec.com/docs/HOWTO125362                                                                                                                                   
• Upgrade best practices for Endpoint Protection 14 http://www.symantec.com/docs/HOWTO125386                                                                                          
• Upgrade or migrate to Endpoint Protection 14 http://www.symantec.com/docs/TECH236071                                                                                                                                                                  
• New fixes for SEP 14: http://www.symantec.com/docs/INFO4000                                                                                                                                              
• Quick Start Guide (PDF version): https://support.symantec.com/en_US/article.DOC8227.html                                                                                                   
• Quick Start Guide (HTML version): https://support.symantec.com/en_US/article.HOWTO12441.html                                                                                                                                 
• Installation and Administration Guide: http://www.symantec.com/docs/DOC9449                                                                                                                
• Product guides for all versions of SEP 14:  http://www.symantec.com/docs/HOWTO124729 

• Release notes and system requirements for all versions of SEP:  http://www.symantec.com/docs/TECH163829

Other related articles:

• Windows Client Guide: http://www.symantec.com/docs/DOC9445                                                                                                                                                     
• Linux Client Guide: http://www.symantec.com/docs/DOC9444                                                                                                                                                     
• Symantec Endpoint Protection Manager 14 REST API Reference: http://www.symantec.com/docs/DOC9447                                                               

• Symantec Endpoint Protection 14 Remote Monitoring and Management SDK: http://www.symantec.com/docs/DOC9448  

• Database schema reference for Endpoint Protection 14: http://www.symantec.com/docs/DOC9438