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Upgrade Symantec Messaging Gateway Locally

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We can upgrade Symantec Messaging Gateway (SMG) without Internet access.

Since version 10, we can upgrade SMG locally.

Here are the steps:

Preparation:

1. Install IIS on a Windows OS which located on the same network of the SMG

2. Expand the Default Web Site of the IIS, double-click the 'MIME Types':

SMGLocalUpdate001.jpg

3. Click 'Add' of the MIME Types:

SMGLocalUpdate002.jpg

4. Input '.iso' of the 'File name extension', for the 'MIME type', input 'text/plain':

SMGLocalUpdate003.jpg

5. Click OK to save the MIME types.

6. Copy the SMG OS restore ISO, for example Symantec_Messaging_Gateway_OSrestore_10.5.4-4_Linux_Int.iso to the root folder of the IIS

You can change the name of the ISO to a short one for convenience.

After the IIS prepared, we can start the local upgrade of the SMG.

7. Log into SMG command line as admin

8. Type the following command:

update localinstall http://<IPAddressOfTheIIS>/SMG1054.ISO

SMGLocalUpdate004.jpg

9. Type y to continue:

SMGLocalUpdate005.jpg

10. The SMG will start to download the ISO to local from the IIS:

SMGLocalUpdate006.jpg

11. After the download completed, the SMG will start to verify the signature of the package:

SMGLocalUpdate007.jpg

An invalid signatures will cause upgrade to abort with an error。

12. All the verified packages will be copied to a tmp location:

SMGLocalUpdate008.jpg

13. The upgrade process will be started:

SMGLocalUpdate009.jpg

14. Type space to continue to review the license agreement:

SMGLocalUpdate010.jpg

15. Type y to accept the license agreement:

SMGLocalUpdate011.jpg

16. The upgrade script start:

SMGLocalUpdate012.jpg

17. After the upgrade finished, there will be a summary and the SMG will be rebooted automatically:

SMGLocalUpdate013.jpg

After the SMG rebooted, it will take several minutes for the SMG to change and display as the new version.


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