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Knowledgebase Articles for Liveupdate Administrator (LUA)

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Please find knowledgebase articles available for SymantecLiveupdate Administrator (LUA) - current version available is 2.3.2.99. Articles are split in several catagories to allow you fast browsing and search for interesting topics. Both Symantec official KB resources and Symantec Connects resources included. Please look for a smiley enlightened - with it I have marked articles with specific relevance. As attachments you can find the .pdf documents of the Symantec LiveUpdate™ Administrator User's Guide.  I will be updating this "knowledgebase" as soon as any new articles regarding LUA are being published or any new version of this software is released.

 

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About LiveUpdate Administrator (from Symantec LiveUpdate™ Administrator User's Guide)
LiveUpdate Administrator is an enterprise Web application that allows you to manage updates on multiple internal Central Update servers, called Distribution Centers. Using LiveUpdate Administrator, you download updates to the Manage Updates folder, and then send the updates to production distribution servers for Update clients to download, or to testing distribution centers, so that the updates can be tested before they are distributed to production. You can download and distribute updates on schedule, allowing you to create a low maintenance, reliable system that can be set up once, and then run automatically. Updates can also be manually downloaded and distributed as needed.

Updates are downloaded from an external site to an internal LiveUpdate Administrator server. From there, the updates can either be sent immediately to a production distribution center to be downloaded by Update clients, or sent to a testing center, so that the updates can be tested. Once the updates have passed your testing requirements, they are sent to the production center, on a schedule you determine.

 

Important notes about the product:

  • LUA 2.3.0 and previous releases utilize versions of PostgreSQL which have reached end of life.  All customers using previous versions of LUA are advised to migrate to LUA 2.3.1 as soon as possible.
  • Known Vulnerability in Symantec LiveUpdate Administrator Windows version 2.3.1 and prior -> Insecure File Permissions  Local Elevation of Privilege - Medium (http://www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=2012&suid=20120615_00) - Recommendation: Update to Symantec LiveUpdate Administrator Windows version 2.3.2
  • LUA 2.3.2 includes a new feature for Enabling Automatic Symantec Product Catalog Updates - please check TECH201472 for reference
  • In order allow LUA to provide your SEP 12.1 RU2/RU3 clients/SEPM with definitions please update your Product Catalog and select the definitions for SEP 12.1 RU2 (those definitions are being used as well by the RU3 product)
  • When contacting Symantec Support for assistance regarding LUA please always collect following data:
    - Collect Luadebuginfo.zip using Troubleshoot link in the upper-right corner of the LUA interface (http://www.symantec.com/docs/TECH92654)
    - Export the LiveUpdate Administrator 2.x Server Event Log in .csv format (http://www.symantec.com/docs/HOWTO61146)
    - For LUA 2.3 and above always export the LUA server's Configuration Recovery File (http://www.symantec.com/docs/TECH159239)

 

SYMANTEC KB ARTICLES

 

VERSIONS / REQUIREMENTS:

How to obtain the latest version of Symantec LiveUpdate Administrator (LUA) 2.x
http://www.symantec.com/docs/TECH134809

What's new in LiveUpdate Administrator 2.xenlightened
http://www.symantec.com/docs/TECH171578

System Requirements for LiveUpdate Administrator 2.1 (LUA 2.1)
http://www.symantec.com/docs/TECH105358

System Requirements for LiveUpdate Administrator 2.2 (LUA 2.2)
http://www.symantec.com/docs/TECH92719

System Requirements for LiveUpdate Administrator 2.3 (LUA 2.3)
http://www.symantec.com/docs/TECH173272

System Requirements for LiveUpdate Administrator 2.3.1 and 2.3.2
http://www.symantec.com/docs/TECH177544

LiveUpdate Administrator 2.3.x: Release Notesenlightened
http://www.symantec.com/docs/TECH155523

 

 

BEST PRACTICES:

Best Practices for LiveUpdate Administrator (LUA) 2.xenlightened
http://www.symantec.com/docs/TECH93409

When to use LiveUpdate Administrator?enlightened
http://www.symantec.com/docs/TECH154896

LiveUpdate Administrator 2.x and Symantec Endpoint Protection Manager on the same computerenlightened
http://www.symantec.com/docs/TECH105076

Is it Supported to Configure Unmanaged Symantec Endpoint Protection Clients to Update from LiveUpdate Administrator 2.x rather than the Symantec Endpoint Protection Manager?
http://www.symantec.com/docs/TECH123388

About Updating the Symantec Product Catalog in LiveUpdate Administrator 2.xenlightened
http://www.symantec.com/docs/TECH201472

About Installing LiveUpdate Administrator 2.x on a Windows XP, Windows Vista or Windows 7 Operating System
http://www.symantec.com/docs/TECH152817

 

 

INSTALLATION / CONFIGURATION:

Installing and Configuring LiveUpdate Administrator (LUA)
http://www.symantec.com/docs/TECH102701

LiveUpdate Administrator 2.x installation walk through
http://www.symantec.com/docs/TECH102862

How to backup and restore LiveUpdate Administrator (LUA) configuration in LUA 2.3enlightened
http://www.symantec.com/docs/TECH159239

How much hard disk space is consumed by LiveUpdate Administrator 2.x for content updates?enlightened
http://www.symantec.com/docs/TECH90823

How To Determine the Corresponding Product for a LiveUpdate Administrator 2.x File
http://www.symantec.com/docs/TECH131177

LiveUpdate Administrator 2.x: What product selections are needed for specific versions of Symantec Endpoint Protection?
http://www.symantec.com/docs/TECH139618

Type of files and extensions associated with definitions in LiveUpdate Administrator 2.x with Symantec Endpoint Protection 12.1
http://www.symantec.com/docs/TECH166279

Configuring LiveUpdate Administrator (LUA) to download updates from another LUA Server
http://www.symantec.com/docs/TECH105741

Updating downloads in an internal LiveUpdate Administrator 2.x Server using the downloads from an external LiveUpdate Server
http://www.symantec.com/docs/TECH106254

How to distribute definition content from a LiveUpdate Administrator 2.x (LUA 2.x) server to an isolated network.
http://www.symantec.com/docs/HOWTO44060

How to configure a LiveUpdate Administrator 2.x Distribution Center to use the UNC protocol
http://www.symantec.com/docs/TECH106222

 

 

TROUBLESHOOTING:

How to Collect Troubleshooting Information from LiveUpdate Administrator 2.xenlightened
http://www.symantec.com/docs/TECH92654

How to Export the LiveUpdate Administrator 2.x Server Event Log
http://www.symantec.com/docs/HOWTO61146

Exporting Client Settings for Windows and Java LiveUpdate Clients from the LiveUpdate Administrator 2.x
http://www.symantec.com/docs/TECH97460

 

 

PERFORMANCE / TUNING:

LiveUpdate Administrator 2.2 Performance Tuningenlightened
http://www.symantec.com/docs/TECH96391

Tuning LiveUpdate Administrator 2.x's PostgreSQL Database
http://www.symantec.com/docs/TECH93476

 

 

UPDATING OTHER PRODUCTS VIA LUA:

Configuring Symantec Mail Security for Domino to Update from an internal LiveUpdate Administrator 2.x Server
http://www.symantec.com/docs/TECH202619

About updating Brightmail Antispam definitions from LiveUpdate Administrator 2.x or other local repository server
http://www.symantec.com/docs/TECH174535

Distributing virus definitions for Symantec Mail Security for Microsoft Exchange (SMSMSE) via LiveUpdate Administrator 2.x.
http://www.symantec.com/docs/TECH96018

How to use LiveUpdate Administrator 2.x with Symantec Security Information Manager 4.5, 4.6, 4.7 and SSIM Event Collectors
http://www.symantec.com/docs/TECH91326

Updating Symantec Mobile Security 7.2 Devices from an Internal LiveUpdate Administrator 2.x Server
http://www.symantec.com/docs/TECH192276

Updating Windows Mobile Devices from an Internal LiveUpdate Administrator 2.x Server
http://www.symantec.com/docs/TECH159934

 

 

SYMANTEC CONNECT

RECOMMENDED:

LiveUpdate Administrator 2.3 Vulnerability - Please Upgrade!enlightened
https://www-secure.symantec.com/connect/forums/liv...

Managing LiveUpdate Administrator 2.x Space Usage.enlightened
https://www-secure.symantec.com/connect/articles/m...

LiveUpdate Administrator 2.x Server Connection Recommendationsenlightened
https://www-secure.symantec.com/connect/articles/l...

A Helpful LiveUpdate Administrator 2.x Analogyenlightened
https://www-secure.symantec.com/connect/articles/h...

LiveUpdate Administrator: Product Selection Guideenlightened
https://www-secure.symantec.com/connect/articles/l...

How Big are Current Symantec Endpoint Protection Definitions?enlightened
https://www-secure.symantec.com/connect/articles/h...

 

 

INSTALLATION / CONFIGURATION:

LiveUpdate Administrator: How to configure a remote Distribution Center
https://www-secure.symantec.com/connect/articles/l...

Installation and configuration of LUA
https://www-secure.symantec.com/connect/articles/i...

Configuring Distribution Center in LUA
https://www-secure.symantec.com/connect/articles/c...

Group Update Provider v/s Liveupdate Administrator
https://www-secure.symantec.com/connect/articles/g...

Using IIS Logs to Check LiveUpdate Administrator 2.x Health
https://www-secure.symantec.com/connect/articles/u...

Illustrated Guide to Configuring LiveUpdate Administrator 2.x for SMSMSE 6.5.5
https://www-secure.symantec.com/connect/articles/i...

 

 

SYMANTEC CONNECT VIDEOS

LiveUpdate Administrator: How to configure a remote Distribution Center
https://www-secure.symantec.com/connect/videos/liv...

Install LUA (Live Update Administrator) and Configure for Symantec Endpoint Protection
https://www-secure.symantec.com/connect/videos/ins...

LiveUpdate Administrator 2.3: What's Newenlightened
https://www-secure.symantec.com/connect/videos/lua...

 

 


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